FAQs

Frequently asked questions

For any questions you may have, we're here to help. Electricians at MTGL Limited in Watford are here to discuss your ideas, get in touch today.

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Frequently Asked Questions

  • Are you Covid compliant?

    Yes, full PPE is worn at all times and we kindly ask if the homeowner/tenant is home, for them to be social distanced where required.

  • Are your works guaranteed?

    New installations are for 10 years, minor works all parts are guaranteed for 2years.

  • Are you insured?

    Full public liability is in place for 5 million pounds on both domestic and commercial.

  • What does RCD stand for?

    An RCD, or residual current device, is a life-saving device which is designed to prevent you from getting a fatal electric shock if you touch something live, such as a bare wire. It can also provide some protection against electrical fires.

  • What does EICR stand for?

    An EICR is an Electrical Installation Condition Report. It is a formal document that is produced following an assessment of the electrical installation within a property. It must be carried out by an experienced qualified electrician or approved contractor.

  • How far do you travel?

    25 mile radius.

  • Is your pricing structured?

    Yes per hour plus materials and reduced for every hour thereafter.

  • Are estimates free of charge?

    Yes of course, all site surveys are free of charge.

  • Are landlords still required to have EICRs although COVID is still active?

    With the PRS deadline of April 2021 fast approaching, we have engaged with the Ministry of Housing Communities and Local Government (MHCLG) to obtain clear guidance for electrical contractors, landlords and tenants regarding compliance during COVID-19.


     A summary of our findings can be seen below: 


    HAS COVID-19 PROMPTED A CHANGE TO THE PRS LEGISLATION? 


    No, It is important to note that PRS legislation and timings have not changed. Full details on the regulations, including information relating to the steps landlords, can take if they cannot find an inspector or if they are unable to gain access to a property in normal circumstances can be viewed here. 


    WHAT ACTION WILL BE TAKEN IF LANDLORDS AND INSPECTORS ARE UNABLE TO COMPLY DUE TO COVID-19 ACCESS ISSUES? 


    While the regulation and the schedule hasn’t changed, MHCLG has issued new COVID-19 specific guidance for landlord, tenants and local authorities. Encouraging local authorities to take a pragmatic, risk-based and common-sense approach to enforcement during COVID-19 the advice outlines reasonable steps landlords should take in the interim period.


    A topline summary of this updated guidance and how it relates to PRS electrical safety checks is shown below:


    • A landlord is not in breach of their duty to comply with a remedial notice if they can show they have taken all reasonable steps to comply.

    • A landlord could show reasonable steps by keeping copies of all communications they have had with tenants and electricians as they attempt to make arrangements to carry out the work, including any replies 

    • Landlords may also wish to provide other evidence which shows the electrical installation is in a good condition while they attempt to arrange works. This could include the servicing record and previous condition reports.

    • A landlord who has been prevented from accessing the premises will not be required to begin legal proceedings against their tenant to show that all reasonable steps have been taken to comply with their duties. 

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0208 7983 678

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